The girl’s mother said, the Starbucks barista in Texas was afraid a teenage girl was in danger, and came to her rescue by writing a letter on a mug to give it to her.
Brandi Slim Roberson praised the employee for stepping in when a man she didn’t know while studying by herself at a Corpus Christi location approached her 18-year-old daughter.
“I suspect [the man] It was very loud and lively, you know. It didn’t intimidate her,” Roberson said News4 Antonio.
But the waiter came and handed the high school student a drink, telling her it was “extra hot chocolate someone forgot to pick up.”
On the mug the employee wrote a message saying: “Are you OK? Do you want us to intervene? If you do, take the lid off the mug.”
“She looked up, and all the staff were staring at her, just ready to help. I was touched by this,” Roberson told the news station.
Roberson said her daughter didn’t need staff involvement, but let staff know she was fine.
Roberson wrote, “How grateful I am for people who are looking for other people.” In a post on Facebook. “She said the whole team was watching her the rest of the time she was there.”
The mother said she hopes other companies will train their employees to do the same.
“A great example for others and for other companies,” Roberson told the station. “I don’t know if Starbucks trains baristas that way, but if they do, bravo! If they don’t, oh my goodness, take a note, you know, of that crew.”
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